Return Policy
Return Policy
We want you to be happy with your order. If something is not right, eligible items may be returned within 14 days of delivery.
Return Eligibility
To be eligible for a return, items must be:
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unused
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in original condition
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in original packaging
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returned with all tags, accessories, and included materials
Used gear cannot be returned.
We reserve the right to refuse returns that show signs of wear, use, damage, or missing parts not caused by us.
Non-Returnable Items
The following items are not eligible for return:
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sale items
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final sale items
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gift cards
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used items
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opened or used health, beauty, toiletry, or personal care products
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any item marked non-returnable on the product page
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the item and packaging. We will review the issue and work to resolve it.
Return Shipping
Customers are responsible for return shipping costs. Original shipping charges are non-refundable unless the return is due to our error.
Refunds
Once your return is received and inspected, we will let you know whether your refund has been approved. If approved, your refund will be issued to your original payment method.
Please allow additional time for your bank or credit card provider to process and post the refund.
Exchanges
We do not offer exchanges at this time.
How to Start a Return
To start a return, contact us at [your email here] with:
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your order number
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the item(s) you would like to return
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the reason for the return
If your return is approved, we will provide return instructions.
Return Address
Please do not send items back without contacting us first. Returns should only be sent to the return address provided by our team.